Privacy Policy

Effective date: <EFFECTIVE_DATE>
Last updated: <LAST_UPDATED_DATE>

Davix Labs, operated by <FULL_LEGAL_NAME> (“Davix Labs”, “we”, “us”, or “our”), operates the Davix H2I website and services, including the website available at h2i.davix.dev and the Davix H2I media-processing platform. Davix H2I is a backend media-processing service that supports HTML rendering, image processing, PDF processing, and related tools through API access and supported integrations.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you use our website, create an account, purchase a plan, contact support, or use Davix H2I through the API, WordPress plugin, n8n node, or related website features.

1. Who we are

Davix H2I is a product of Davix Labs. Davix H2I is designed as a backend processing service that can be accessed through API keys, website-based features, and supported integrations such as the WordPress plugin and the n8n community node.

For privacy-related questions or requests, you can contact us at:

Email: <PRIVACY_EMAIL>

Country of operation: Hungary

2. Scope of this Privacy Policy

This Privacy Policy applies to personal data we collect through:

the Davix H2I website
account registration and account management
membership, checkout, and billing flows
API access and related service usage
support requests and contact submissions
email communications
supported integrations and connected workflows, where applicable

This Privacy Policy does not apply to third-party websites, services, or platforms that may be linked to or integrated with Davix H2I, except as described in this policy.

3. Personal data we collect

Depending on how you use Davix H2I, we may collect the following categories of personal data.

3.1 Account and identity information

When you create an account or use the service, we may collect information such as:

your name
your email address
your login details
your account profile information
your membership or subscription status
your API-key management activity within your account dashboard

Davix H2I uses API keys as the credential for access to the service, and the product is designed around authenticated API usage and account-based access.

3.2 Billing and payment information

When you purchase a paid plan, billing and payment information may be collected and processed in connection with your subscription.

Payments are processed by Stripe. We do not store full payment card details on our own servers.

3.3 Support and contact information

When you contact us or submit a support request, we may collect:

your name
your email address
account-related details
the contents of your message
files or attachments you send to us
any other information you choose to provide

3.4 Service usage and technical information

When you use Davix H2I, we may collect technical and operational information such as:

API request activity
endpoint usage
request and response metadata
account and plan-related usage records
technical logs
error records
device, browser, and connection information associated with website usage

The service architecture includes request logging, usage tracking, quota handling, and operational error reporting as part of normal platform operation.

3.5 Social login information

If you sign in using a supported social login provider, we may receive account-related information from that provider. At present, the live site supports Google login.

3.6 Analytics and cookie-related information

We use Google Analytics and may collect information about website usage, traffic patterns, and interactions with our site through cookies or similar technologies. If we add or change analytics, advertising, or marketing tools in the future, we will update this Privacy Policy.

3.7 Generated outputs

When you use Davix H2I to process content, the service may generate output files or result data. Public output delivery for file-producing endpoints uses the service’s public output paths and may use signed URLs for controlled access.

You told me that uploaded source files are not stored, while generated outputs are stored for 24 hours and then deleted.

4. How we collect personal data

We collect personal data in several ways, including:

when you create an account
when you sign in
when you purchase, manage, upgrade, downgrade, or cancel a plan
when you generate or manage an API key
when you submit forms on the website
when you contact support
when you subscribe to emails or newsletters
when you use the API or supported integrations
when you browse the website and interact with cookies or analytics tools

5. How we use personal data

We use personal data to operate, improve, secure, and support Davix H2I. This includes using personal data to:

create and manage user accounts
authenticate users and API access
provide the website, API, and integrations
deliver customer support
process purchases, subscriptions, billing, refunds, and cancellations
send service-related emails
send billing and account notices
send product updates, newsletters, and marketing emails where you subscribe or where permitted by applicable law
monitor usage, performance, reliability, and abuse
troubleshoot technical issues
enforce platform rules, terms, and limits
maintain security and prevent fraud, misuse, or unauthorized access
comply with legal obligations
improve our website, service, and customer experience

The platform is built to support API access, website integrations, workflow-based usage, and account-controlled key management.

6. Legal bases for processing

If and to the extent the GDPR or similar laws apply, we may process personal data on one or more of the following legal bases:

performance of a contract, such as providing the service you requested
legitimate interests, such as operating, securing, improving, and supporting the service
consent, where required, such as for certain marketing communications or optional cookies
legal obligation, where we are required to keep or disclose information under applicable law

7. Payments and subscriptions

Davix H2I offers account-based access, API-key access, and plan-based usage. Subscription and API-key lifecycle management are part of the product’s account system.

When you purchase a plan:

payments are processed by Stripe
billing information is handled in connection with your membership and subscription
your account and API access may reflect your plan status
you may be able to upgrade, downgrade, switch plans, cancel renewal, or otherwise manage subscription access through your account or support channels

We do not store full payment card details on our own servers.

8. API keys and account dashboard

Davix H2I uses API keys as the main credential for public API access. The service supports authenticated usage across its public /v1/* endpoints.

Through your account dashboard, you may be able to manage API access, including actions such as activating, deactivating, or regenerating an API key. API-key status, expiry, and subscription-linked state are part of the platform lifecycle.

9. Uploaded content and generated outputs

Davix H2I is a processing service. Depending on the endpoint you use, you may submit HTML, images, PDFs, or other supported inputs so the service can perform the requested processing operation. The service can return outputs such as generated images, rendered PDFs, transformed files, or structured results.

For privacy purposes:

uploaded source files are not stored by us after processing
generated outputs are stored for up to 24 hours
after that period, generated outputs are deleted
output access may be controlled through signed URLs or similar security protections where enabled by the platform

We may also maintain related technical logs and service records needed for operations, security, troubleshooting, legal compliance, dispute resolution, and enforcement of our agreements.

10. Support, contact forms, and communications

When you contact us, submit a form, or open a support request, we may use the information you provide to:

answer your questions
investigate issues
provide setup help or technical support
process account requests
improve our service and support operations

We may also send you:

account and service emails
billing emails
security notices
product updates
newsletters and marketing emails if you subscribe or if allowed by applicable law

You can unsubscribe from marketing emails using the unsubscribe method included in those communications, where applicable.

11. Cookies and similar technologies

We use cookies and similar technologies to operate the website and support account, login, membership, checkout, and analytics functionality.

These technologies may include cookies used for:

authentication and login sessions
account and membership functionality
security
performance and basic site operation
analytics, including Google Analytics

If we add or change analytics, advertising, or marketing technologies in the future, we will update this Privacy Policy as appropriate.

12. Analytics

We currently use Google Analytics to understand how users interact with the website and to improve performance, usability, and content.

Analytics tools may collect information such as:

pages viewed
session and interaction data
approximate location derived from IP or device information
browser and device details
referral and traffic-source information

If we introduce new analytics or marketing tools later, we will update this Privacy Policy.

13. Sharing personal data

We may share personal data only where reasonably necessary to operate the website and service, including with:

payment providers, such as Stripe
email and communication providers
hosting, infrastructure, and technical service providers
support and customer-service tools
analytics providers, such as Google Analytics
social login providers, where you choose to use them
legal, regulatory, or law-enforcement authorities when required
professional advisers where necessary for legal or business operations

We do not sell your personal data.

14. International transfers

Because we use online service providers and infrastructure tools, your personal data may be processed in countries other than Hungary. Where required, we will take appropriate steps to protect personal data transferred internationally in accordance with applicable law.

15. Data retention

We keep personal data only as long as needed to:

provide the service
comply with legal obligations
resolve disputes
enforce our agreements

In addition:

generated outputs are kept for up to 24 hours and then deleted
uploaded source files are not stored after processing
some billing, account, support, operational, and security records may be retained for longer where reasonably necessary or legally required

The platform also includes retention and cleanup processes for operational records and public outputs.

16. Account deletion

Users who want to delete their account must contact us at <PRIVACY_EMAIL> or through support.

When you request account deletion, we will delete or anonymize personal data where appropriate. However, we may retain certain information where necessary for:

legal compliance
billing and financial recordkeeping
fraud prevention
security
dispute resolution
enforcement of our agreements

17. Security

We take reasonable technical and organizational measures to help protect personal data and service access.

Davix H2I uses authenticated API access, account-based controls, route protections, signed output access where enabled, and operational safeguards designed to support secure service delivery.

No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

18. Your privacy rights

Depending on where you live and the laws that apply, you may have rights such as the right to:

request access to your personal data
request correction of inaccurate data
request deletion of personal data
object to certain processing
request restriction of processing
request portability of your personal data
withdraw consent where processing is based on consent
lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at <PRIVACY_EMAIL>.

19. Children’s privacy

Davix H2I is not intended for users who are not legally allowed to use the service under applicable law. We do not knowingly collect personal data from children in violation of applicable law. If you believe a child has provided personal data to us improperly, please contact us.

20. Third-party services and links

The website and service may contain links to third-party websites, logins, payment services, plugins, or tools. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of third parties except as required by law.

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the website, service, legal requirements, or our privacy practices.

When we make changes, we will update the “Last updated” date at the top of this page. If changes are material, we may also provide additional notice where appropriate.

22. Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

Davix Labs
Operated by <FULL_LEGAL_NAME>
Email: <PRIVACY_EMAIL>
Country of operation: Hungary